About TraxPads

Traxpads creates premium mousepads inspired by the golden age of PC gaming, operating systems, and internet culture.

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  • Frequently Asked Questions

    What are Traxpads mousepads made from?
    Our mousepads feature a smooth cloth surface with a non-slip rubber base for comfort and precise mouse tracking.

    What size are the mousepads?
    Each product page includes the exact dimensions for that design.

    Are the designs printed in high quality?
    Yes. We use high-resolution artwork to ensure sharp details and vibrant colors.

    How long does shipping take?
    Most orders are dispatched within 1 business day. Delivery times vary by location.

    Will I receive tracking information?
    Yes. Tracking information is emailed once your order ships.

    Can I cancel or change my order?
    If your order has not yet shipped, contact us as soon as possible and we'll do our best to help.

    Do you ship internationally?
    Not at this time.

    What if my item arrives damaged?
    Contact us within 7 days of delivery with photos of the issue and we'll work with you on a replacement or resolution.

    Are these officially licensed products?
    Traxpads creates original fan-inspired designs celebrating retro gaming and computer culture. We are not affiliated with or endorsed by the owners of any referenced brands, games, or trademarks.

    How can I contact Traxpads?
    You can reach us through our contact page or by emailing our support team.

  • Shipping Information

    At Traxpads, we work hard to get your order out as quickly as possible.

    Processing Time

    • Orders are typically processed within 1 business day.
    • All items are shipped from USA.
    • Orders placed on weekends or holidays are processed on the next business day.

    Fast Dispatch

    • Most orders are shipped within 24 hours of purchase.
    • You'll receive a tracking number as soon as your order ships.

    Delivery Estimates

    • United States: 2–5 business days

    Delivery times may vary depending on carrier delays, customs processing, and destination.

    Order Tracking

    Once your order ships, you'll receive a confirmation email containing your tracking information.

    Lost or Damaged Packages

    If your package arrives damaged or appears lost in transit, contact us and we'll work with you to resolve the issue.

    Contact

    Questions about shipping? Contact us at support@traxpads.com